Privacy Policy

Registration

In order to utilize some of our services you will require to complete various online forms to provide services and sell products. During sign-up you are required to give contact information (such as name and email address, etc). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide personal information (such as company name, position, etc.) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

Describe any communications (e.g. newsletters, updates) that users may receive when they register. See "Communications from the Site" section for sample language.

SDG is the sole owner of the information collected on SDGAgency.com or other sister related sites. SDG collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Once you sign-up for one of our orders we will automatically include your email and other contact information for our newsletters and update notifications regarding our services. If you wish to remove yourself from being contacted by SDG, please email us at here.

Online Forms

If you apply for one of our products or services requiring financial information on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card number. This information is necessary to process your application and to contact you. Please be assured that we have made every effort possible to secure your transactions especially regarding credit card information. We use SSL technology to secure payments, and we hide your emails from spammers by using security protocols that prevent spammers from acquiring that information.

Surveys or Contests

During promotions we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify winners and to acquire information regarding opinions about our customers so that we may enhance our services and products.

We use may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. SDG stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at here to request that we remove this information from our database.

COMMUNICATIONS FROM THE SITE

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Please see the "Choice and Opt-out" section.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies, log files, clear gifs, and third party sources to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We do not share your profile with other third parties. We share your profile together with your personally identifiable information.

SUPPLEMENTATION OF INFORMATION

In order to provide certain services [specify] to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.

ID Verification

We use [THIRD PARTY/THIRD PARTY SOFTWARE] to verify your [identity] [address], in order to assure that orders are not fraudulent.

IP Address

We also collect your IP Address when you submit a online form to track and verify that emails were sent from the original and proper sources and to prevent fraudulent transaction.

Information Sharing and Disclosure

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We only share necessary information to complete transactions.

We do not link aggregate user data with personally identifiable information.

PERSONALLY IDENTIFIABLE INFORMATION

We DO NOT Share Personally Identifiable Information with Third Parties.

Service Providers

We use other third parties to provide other products on our site. When you sign up for them, we will share as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by contacting us here. We offer an opportunity to opt-out of certain communications on our "Client Area", or you may contact us here.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See "Third Party Advertisers."

This privacy statement covers the use of cookies by SDGcompany.com only and does not cover the use of cookies by any advertisers. See the "Third Party Advertisers" section.

Third Party Advertisers

The ads appearing on this Web site are delivered to users by our partners, and our advertising partner. We share Web site usage information about users with a reputable third party for the purpose of targeting our Internet banner advertisements on this site.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by SDG. Please be aware that we, SYMURGE DESIGN GROUP, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Bulletin Boards/Chat Rooms

If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We are also not responsible for the accuracy or reliability of the content on this section of the site. Please use caution while acquiring information in this matter.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the change on our member information page located at our "Client Area" section of our site.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event SDG goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via [email] [prominent notice on our Web site for 30 days] of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by: [phone, fax, email address, postal address, Web site URL (help desk or customer support or privacy officer) or here.

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